Many Irish SME owners describe their working week in similar terms. There is always another issue requiring immediate attention. A staff problem appears unexpectedly. A client deadline changes. Cash flow becomes tighter than anticipated. A supplier issue emerges. Before one problem is resolved, another takes its place. For many businesses, this way of operating gradually…

Documentation is one of the least glamorous parts of running a business. It rarely appears on the management agenda, it is almost never the priority when something else is on fire, and it tends to be deferred for years before anyone treats it as urgent. For many Irish SMEs, the documentation that should exist either…

In many Irish SMEs, internal controls are treated as a concern for larger organisations. Audit committees, segregation of duties, authorisation matrices, and formal review procedures sound like the language of corporate governance, not something that applies to a 12-person service business or a small manufacturer. In practice, the absence of basic internal controls is one…